Warranty

 

 

 

GardenMark, LLC Fifteen Year Limited Warranty

 

 

GardenMark, LLC (“GardenMark”) uses the highest quality materials and the latest manufacturing techniques in the production of our synthetic grass. Our artificial turf products are manufactured according to our product specifications.

 

GardenMark artificial grass is guaranteed against defects in workmanship, discoloration and UV degradation of the fibers for a period of fifteen years from the date of purchase. The term “Artificial Grass”, as used herein, shall only include products supplied by GardenMark.

 

This guarantee shall not cover any defects, failure, or damage in or to the artificial grass, which is:

 

  •  Subject to abuse, misuse, negligence or improper maintenance.
  •  Damaged, directly or indirectly, including but not limited to, on account of, accident, vandalism, machinery, spiked shoes, animals, misuse, fire, flood, chemical reactions, acts of God, static or dynamic loads exceeding GardenMark and/or its supplier's specifications at time of installation including settling of the surface, and the use of dry cleaning fluids or improper cleaning methods.

 

This Warranty specifically excludes:

 

Fiber shrinkage and melting due to exposure to reflective light from Low E Rated windows and other reflective objects.

 

Artificial grass is considered a consumer product; therefore, this warranty excludes wear and tear other than the prescribed use. Matting of face fibers, especially in high traffic areas, is normal and is not covered by this Warranty.

 

This guarantee is expressly in lieu of all conditions and warranties, expressed or implied, in fact, or by law or otherwise, including without limitation, any implied conditions or warranties as to merchantability or fitness for a particular purpose.

No person or party is authorized to create any obligation or liability for GardenMark and/or its supplier and only the guarantee expressed herein shall apply. GardenMark and/or its supplier's obligations under this guarantee are restricted to the repair or, at its sole option, replacement of all, or the affected parts covered herein.  GardenMark and/or its supplier's liability under this warranty is limited to the material value of the item to be repaired or replace the affected portion of the finished GardenMark Product with new turf product of equal quality on a prorated basis (prorated schedule below).

 

 

 

 

GardenMark, LLC Fifteen Year Limited Warranty

 

 

 

GardenMark endeavors to handle all warranty claims promptly and professionally conditional on customer's account being in good standing at time of claim. It is agreed that all claims by purchaser made under the foregoing guarantee shall be invalid and null and void unless made in writing to GardenMark within fifteen years from date of purchase and within thirty days of learning of the cause.

 

GardenMark will perform all repairs or provide replacement grass covered under the Warranty within a resonable time period from date of its receipt of notice.

 

GardenMark shall provide replacement grass and labor for repair to Purchaser at a prorated cost based upon the usable period of the product as detailed in the schedule below.

 

GardenMark's sole liability under this Warranty shall be limited either to repair or replacement of the affected area(s) of the Product.

 

Replacement grass will shall have a remaining Warranty of the balance of the original warranty period.

 

 

GardenMark Prorated Schedule of Warranty:

 

Residential-Landscaping, Roof Deck and Putting Applications

Years 1 through 4          100%

Years 5 through 7          75%

Years 8 through 10        50%

Years 11 through 12      25%

Years 13 through 15      10%

 

Commercial-Playgrounds, Pet Areas, Highway and Street Medians

Years 1 through 4          100%

Years 5 through 7          50%

Years 8 through 10        25%

Years 11 through 12      15%

Years 13 through 15      5%

 

 

GardenMark, LLC 1060 Monroe Street Hoboken, NJ 07030   info@garden-mark.com  1-877-711-TURF (8873)

© 2017 GardenMark, LLC. All Rights Reserved

© 2017 GardenMark, LLC. All Rights Reserved

GardenMark, LLC 1060 Monroe Street Hoboken, NJ 07030   info@garden-mark.com   |   1-877-711-TURF (8873)

© 2017 GardenMark, LLC.
All Rights Reserved